What our customers say
We have been using Trident Utilities for energy procurement for 6 years. They advise on new contracts/purchasing in advance and market price lows and spikes to ensure we buy at the right time. In addition forecasting information is always available, quite often at short notice to enable accurate factory budgets and forecasting.
Trident conducted a full analysis of our invoices and uncovered cost savings and refunds, which had previously been missed.
I would have no hesitation in recommending Trident to any Company looking to reduce energy costs and make better energy procurement choices.
Trident listened to our needs and delivered a service that was tailored to us. The strategic management of our flexible purchasing contracts has been a great success, their energy conservation expertise has helped us enormously, and we’d have no hesitation recommending their services.
Trident understands the specific needs of Housing Associations. Their staff are proactive and always helpful. Trident always strives for Value for Money and pride themselves on the relationships they build with clients. Grand Union Housing Group are very happy with their appointment of Trident Utilities.
I would have no hesitation recommending Trident.
I was very impressed by the way in which Trident conducted their work and would have no hesitation in recommending them.
The level of savings we obtained was well above our expectations and Trident delivered a truly excellent result with savings in excess of 24% … that’s what I call exceptional customer service.
Trident completed their work in a professional and efficient manner…we are considering furthering our business relationship with Trident as a direct result of their performance.
Trident maintain our entire Telecommunications as well as managing the installation at new stores. The initial rationalisation of our portfolio has enabled us to cut over 20% of our landline bill and we are now better placed to effect future cost saving measures.
Trident’s flexible purchasing services help us to manage cost and risk, and they worked closely with us to develop and implement our strategy and approach to the market … we would certainly recommend Trident to any company that is serious about managing energy costs.
I would have no hesitation in recommending Trident, I am currently holding talks with them on further energy saving investigations.
We have identified savings approaching 10% of our energy and water costs as part of a fully project managed energy reduction service with Trident.
We have enjoyed a succesful relationship with Trident for 15 Years, We have found their service to be comprehensive and their staff to be professional and experts in their fields.
Trident can be relied upon to go the extra mile to deliver.
Trident has delivered savings on two levels – firstly by demonstrating expert timing of the signature of our utility contract, thereby providing extremely rates at a low point in the market, and also by identifying substantial savings, both backdated and ongoing, that our previous consultant had missed.
Trident are our preferred contractor for DEC and EPC surveys. They were selected following a competitive quotation process and the work was completed in a timely, professional manner with a full report and supporting information.
Trident’s account management team is great to work with – always displaying a positive ‘can-do’ attitude. They have consistently demonstrated a focus on the end client. Working efficiently in order to deliver the information at the right time.
We have found Trident to be an open and transparent organisation who provide clear and precise tenders, have a great feedback process and continually communicate with us.
We also work alongside them to visit and manage clients and they are always well prepared, knowledgeable and allow us as the supplier to have a direct relationship with the customers which allows us to resolve questions and queries with ease.
We have been using Trident for a considerable number of years. They always present the options available to us in a structured, detailed, easy to understand format but also take the time to talk us in a comfortable face to face scenario, enabling us to fully absorb all areas of what they are presenting.
Their data and offers are market leading, they are polite and approachable, and we look forward to working with them for many years to come.
We have worked with Trident Utilities for a number of years and have always found then a trustworthy and reliable TPI to do business with.
They consistently deliver good results when facilitating our pricing to clients and their keen analytical skills enable our offers to be delivered to clients efficiently.
We always find the team at Trident to be very positive in everything they do and focussed in doing a professional job.
Trident have always clearly presented the options available to us in a structured, detailed and easy to understand format, Also if there are any issues during the course of the utilities contract, they are always quick to look into these issues and get them resolved in a very efficient manner.
Everybody we have dealt with over the years has always been polite and approachable, and we look forward to continue working with them into the future.
Total Gas & Power expects the brokers it works with to maintain the highest quality and ethical standards, and we are happy that Trident Utilities appear committed to meeting these expectations, particularly in reference to their strong, consistent communication. As a result, we look forward to continuing our thriving relationship for many years to come.
Trident have been instrumental in Q-Park’s programme of meter replacements to ensure that we only receive invoices on actual meter reads instead of the past regime of getting estimated invoices. This has dramatically cut down on our overspending that proved to be problematic on our cash flow.
We’ve been incredibly impressed with the service from Trident. We’ve had an on-going issue with a shipperless gas supply, dating back 8 years. Suzanne not only got the gas supply registered within months, but also negotiated a saving in excess of £80k with the gas supplier to waiver gas consumed in that time. They have far surpassed our expectations with their efficiency, effectiveness and positive can-do attitude and we’d have no hesitation in recommending Trident’s services.
Claire Markham from Trident Utilities has provided consultancy services relating to our on-site Anaerobic Digestion plant since 2010. Claire has always acted in our best interests advising on specific issues relating to the energy market in a professional and timely manner.
Due to Claire’s extensive contact base and experience working with OFGEM, we were able to secure our OFGEM accreditation and realise the FIT revenue shortly after commissioning of our AD plant. Trident have continued to manage our OFGEM account and FIT contract, giving us confidence that the correct subsidy revenue is received as quickly as possible.
Further to this, Trident have positively assisted us in the pipework and metering design and RHI accreditation process relating to our project to install a steam raising waste boiler to recover heat from the AD gas engine and utilise within the distilling process.
Trident keep in contact informing us of any applicable legislative or market changes which may present other openings for us and this means I would recommend Claire and Trident for involvement in energy related projects.
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