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Trident Utilities Careers

Trident Utilities are always looking for highly motivated individuals who are passionate about energy, sustainability and reducing cost.

Rewarding and innovative careers

If you would enjoy working in an environment where innovation and personal development are encouraged and rewarded and you have the drive to go the extra mile to deliver more than the average service to your customers, then please contact us on 0345 634 9500 or send an email to info@tridentutilities.co.uk

Trident provides a diverse and fun environment where our people can learn, develop and express themselves. Our Fylde Coast based head office is located close to the M55 motorway and incorporates a 2000 SQ Ft quirky ‘innovation space’, which has been specifically designed to encourage free-thinking, inter-departmental co-operation and problem-solving as well being somewhere to simply take time out and relax. We aim to remain one step ahead of our competitors and to deliver absolute service excellence to our customers and so if you are looking for a change in direction and you are up for the challenge, then please get in touch.

Current Vacancies

Marketing Manager

Reports To:

Head of Sales & Marketing

Department:

Sales & Marketing

Location:

Trident House, Blackpool with frequent travel

Job Purpose:

  • Here at Trident our purpose is Making Energy Simple and that’s where you come in as our Marketing Manager.
  • Your role will be to adopt this purpose and execute our go to market strategy with content that’s engaging for customers and easy to grasp and recognise as being Trident material
  • Working with our brand guardians and a team of ambitious marketers, you will lead the development of our digital strategy, the go-to-market and massaging framework alongside the production of creative and visual messaging materials

Why Trident?

  • The opportunity to join a growing energy and carbon consultancy with strong values and a clear purpose of Making Energy Simple.
  • The Trident working environment encourages collaboration so that we can create innovative solutions for our customers. 360o Energy Experts is a culture and vision for the business where every person strives to be an expert at what they do. Together we can harness this expertise to provide a complete energy solution experience for our customers.
  • Supported by our 360o Promise, you will work with colleagues that are committed to working collaboratively with you to solve our customers problems, reveal new opportunities and deliver the highest quality customer service.

Key Responsibilities: 

  • Working with and inspiring your team to develop creative briefs and guide creative direction to meet objectives for all advertising and public-­facing communications, including print, digital, and video assets
  • Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations on tactics
  • Analyse customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies
  • Develop and enhance our online customer journey and experience
  • Design and execute multi-channel campaigns, digital and e-mail, across the acquisition pipeline and current customer base, ensuring the alignment of communications and messaging across all channels
  • Manage content and updates for customer and internal communications – how to guides, original content for social media and industry articles
  • Establishing budget guidelines and set out the events and social media calendar
  • Documenting business processes and provide ad hoc sales support as required
  • Provide management insight to cover the current marketing initiatives with tracking and analysis, and optimise as required
  • Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets
  • Demonstrable track record of generating sales leads via digital channels
  • Sound knowledge of PPC advertising and SEO

Stakeholder Relationships:

  • Reporting to the Head of Sales & Marketing
  • Member of the Sales Management Team
  • Interaction with Leadership Team to address the requirements of Account Management, Software and Net Zero & Energy Solutions teams

Budget Responsibility:

Budgets to be agreed as part of the business plan delivery.

People Management: 

Yes

Key Performance Areas:

See key responsibilities

Job Specific & Trident Benefits:

  • Challenging and rewarding work environment
  • Support through 1-2-1 and individual learning & development
  • Laptop
  • Mobile Phone – I-Phone XR
  • Bonus Scheme
  • Cycle to work scheme
  • Company days in addition to holiday
  • Two Christmas parties
  • Christmas week holiday in addition to holiday entitlement
  • Early finish Friday
  • Flexible work location

Person Specification:

Essential: 

  • Degree in Marketing, Business or related field
  • You will be an experienced and ambitious marketing manager with a hunger to make a difference
  • Our ideal candidate has experience developing and executing marketing campaigns across multiple channels
  • A solutions focused individual that possesses strong planning and project management skills
  • An inspiring manager with a hands on approach and desire to develop an ambitious marketing team
  • Passionate about the latest marketing techniques and data analytics driving customer engagement
  • Excellent verbal and written communication skills
  • An enthusiastic networker and team player
  • Commercially astute with a track record delivering to growth targets

Preferred: 

  • Previous experience working in energy or environmental consultancy, energy management or energy retail business will be helpful

Company Values

Team Trident – We value our collective strength and are supportive of each other. We celebrate success and take pride in our achievements.

Move Mountains – We want to put a smile on our customers face and we will move mountains to deliver a service that exceeds expectations.

Collaborative Creativity – We will continually seek to develop new and innovative ideas for energy cost and consumption reduction through close interdepartmental cooperation and customer collaboration.

Straight & Long – We’re not in it for the short term, so we play it straight with our customers even if that means we lose business to those who don’t. We want to develop long term relationships built on honesty and trust.

Make Waves – We want to make waves within our sector and leave others in our wake by consistently challenging the status quo.

Own It – We take responsibility when things go wrong and we don’t seek to shift the blame. If we fail to deliver or get it wrong, then we’ll go out of our way to fix the problem.

For more information please contact careers careers@tridentutilities.co.uk

Direct Sales Executive - Net Zero

Are you our Future Net Zero Hero?

The role

Are you positive, energetic and outgoing?

Do you care about the environment and tackling climate change?

Do you want the opportunity to earn a substantial income?

If you answered yes to all of the above, then this could be the opportunity you have been searching for.

The UK is now rapidly tackling climate change with the Government announcing the UK’s commitment to have net zero carbon emissions by 2050. Businesses have a substantial role to play in achieving this and every day, more and more businesses are announcing their own net zero ambitions. This is an exciting time to be in the energy industry!

Trident’s new Future Net Zero service helps customers on their net zero journey, helping them to measure, understand and reduce their carbon emissions.

This is a sales role where you will be responsible for introducing our services to business customers, building your own pipeline and managing the sales process from start to finish, so determination and hunger to succeed are must!

This role can be either office based or work from home.  We’ll give you full, in-office training on our products, services and ways of working, and that’s just the beginning. As part of our team, you’ll get to work with the very latest sales tools and receive lots of ongoing training and support.

At Trident we genuinely care about our colleagues, their welfare, development and progression. We all care about each other’s achievements and those of the business. You will have monthly one to one meetings with your manager, to help you succeed and support you in your learning and development.

Principle Accountabilities

  • To be professional and build relationships with decision makers working to identify a need for our Future Net Zero service
  • Taking ownership of the sale from pitch to close
  • To use our CRM to support you in targeting prospects to sell our new product direct over the telephone.
  • Be proactive – to be willing and able to self generate new leads through day to day activity to aid in building and maintaining a successful sales pipeline.
  • Provide online demonstrations of our software and service
  • To consistently achieve your KPI’s and contribute towards the overall team targets
  • To use initiative to keep expanding your knowledge of the energy industry and news topics

About you…..

  • B2B sales experience and can provide examples of success in other sales roles
  • Someone who is goal orientated that will strive to over achieve with a good work ethic
  • Be organised and able to manage a pipeline and prioritise your workload
  • Someone who can proactively listen, so you can recognise buying signals and be confident in overcoming objections and influencing customer decisions.
  • Someone who is resilient and can keep a positive outlook
  • To be a trustworthy team member who communicates well
  • To help maintain a good morale within the team and enjoy taking part in fun incentives
  • Be happy to receive ongoing training and development

What is our department like?

  • We are very much a team, we work as one team and support each other
  • We have regular fun incentives, if you have ever wanted to be on ‘The Chase’ or ‘The Cube’……this could be your chance! Although you will need to have a competitive nature to be in with a chance of beating some of our current team members!
  • Growth is on the cards, we are looking to grow as a team and a business
  • Trident are investing in lots of new sales and marketing tools to support the sales team in their role

What’s in it for you?

  • Uncapped commission – paid per deal (OTE 50k)
  • 22 days holiday + bank holidays
  • Christmas shut down holidays not taken from allowance
  • 2 Christmas parties
  • Summer Day Out
  • Fun monthly incentives
  • Company pension scheme
  • Cycle to work scheme

For more information please contact careers careers@tridentutilities.co.uk

Head of Net Zero & Energy Solutions

Reports To: Managing Director

Department: Senior Leadership Team

Location: Trident House, Blackpool with frequent travel

Job Purpose

  • Here at Trident our purpose is Making Energy Simple and that’s where you come in as Head of Net Zero & Energy Solutions. Your role will be to adopt this purpose and set the strategic direction and focus for Trident to provide our customers with innovative net zero and low carbon technology solutions that align their compliance, emissions and energy efficiency KPIs to business objectives.
  • The role holder will take responsibility for setting the strategic direction of the Net Zero and Energy Solutions function, collaborating with our engineering, sales and service teams to create compelling net zero, sustainability and efficiency propositions.
  • With a growing focus on Net Zero solutions and a requirement to take the Technical Department to its next phase of growth, your role as Head of Net Zero & Energy Solutions will be to drive business growth, add a commercial focus to the propositions and lead the existing team forward.

Why Trident?

  • The opportunity to join a growing energy and carbon consultancy with strong values and a clear purpose of Making Energy Simple.
  • The Trident working environment encourages collaboration so that we can create innovative solutions for our customers.
  • 360o Energy Experts is a culture and vision for the business where every person strives to be an expert at what they do. Together we can harness this expertise to provide a complete energy solution experience for our customers.

Key responsibilities

  • As a member of Trident’s senior leadership team, you will set out the strategic direction for the Net Zero and Energy Solutions function
    • Set out the growth plan for the function, including resource requirements and budgets to deliver against the overall Trident plan
  • Increase brand awareness of Trident’s expertise in delivering net zero, greenhouse gas emissions and energy efficiency consultancy solutions
    • Regular attendance at industry networking events
    • Contribute original content for use internally and via external facing platforms such as webinars, Trident website and regular social media updates
  • Define the Net Zero and Energy Solutions proposition for bespoke and scale-based customer sectors
  • Build Partnerships with low carbon technology providers and regularly review the market for new partnerships
  • Create relationships with potential new customers, understand their energy landscape and present Trident solutions
    • Present service propositions, lead tender responses, negotiate and close sales
  • Support the Sales and Account Management Teams by upskilling team members and cross selling solutions to existing customers
  • Provide inspiring leadership across the technical teams and supporting teams
    • Effective 1-2-1s

Stakeholder Relationships

  • Reporting to the Managing Director
  • Member of the Senior Management Team
  • Interaction & Manage Board Relationships (3 business partners)

Budget Responsibility

Budgets to be agreed as part of the business plan delivery

People Management

Yes

Key Performance Areas

See key responsibilities

Job Specific Benefits

  • Car allowance
  • Laptop
  • Mobile Phone – I-Phone XR
  • Bonus / Commission scheme
  • Challenging and rewarding work environment
  • Support through 1-2-1 and individual learning & development
  • Cycle to work scheme
  • Company days that are in addition to holiday entitlement
  • Two Christmas parties
  • Christmas week office closure, additional to holiday entitlement
  • Early finish Friday
  • Flexible work location

Person Specification

Essentials

  • You will be an expert in carbon related legislation and the assessment of greenhouse gas emissions
  • A solution focused individual that possesses strong planning and project management skills
  • You will have the ability to spot energy and carbon reduction opportunities and deliver tangible outcomes
  • A minimum of 5 years senior experience leading a team of passionate compliance and energy efficiency professionals
  • Formal technical qualification combined with the above experience
  • Passionate about the latest technologies and data analytics driving sustainability, energy efficiency and net zero solutions
  • You will possess excellent verbal and written communication skills to present clear information, explain complex data in simple terms and deliver accurate reports
  • An enthusiastic networker and team player, you will develop a string network of internal and external relationships
  • Commercially astute with a track record delivering to growth targets

Preferred

  • Previous experience working in energy or environmental consultancy, energy management or energy retail business

 

Company Values

Team Trident – We value our collective strength and are supportive of each other. We celebrate success and take pride in our achievements.

Move Mountains – We want to put a smile on our customers face and we will move mountains to deliver a service that exceeds expectations.

Collaborative Creativity – We will continually seek to develop new and innovative ideas for energy cost and consumption reduction through close interdepartmental cooperation and customer collaboration.

Straight & Long – We’re not in it for the short term, so we play it straight with our customers even if that means we lose business to those who don’t. We want to develop long term relationships built on honesty and trust.

Make Waves – We want to make waves within our sector and leave others in our wake by consistently challenging the status quo.

Own It – We take responsibility when things go wrong and we don’t seek to shift the blame. If we fail to deliver or get it wrong, then we’ll go out of our way to fix the problem.

For more information please contact careers careers@tridentutilities.co.uk

Business Sales Executive - Sales Team

The Role

Ready for a new challenge? Or the next chapter in your career? need to up your game? Or in need of a change? Now’s the time to join an experienced and passionate team of corporate telesales professionals in the Energy sector.

A chance to enter into an exciting Industry sector that is big, important, sustainable and offers a wealth of opportunity.

If you want a team leader who is a true people manager and invests in the team to develop their skills and earning potential for the future, look no further. Experienced, professional as well as motivational and results-focused, they will create an environment where you feel valued and rewarded.

You will be working closely with experienced and knowledgeable sales consultants, and Account Managers who truly care about delivering exceptional service to our customers.

Proven experience in B2B telesales and a successful track record, will see the top candidates secure substantial income with uncapped commissions and great future prospects.

Principle Accountabilities

  • Qualify prospects by establishing energy spend levels and decision-makers
  • To arrange initial and subsequent meetings for the sales team, promoting Trident and our product offering
  • Identify customer needs and recognize opportunities to upsell/cross-sell and promote additional products.
  • To ensure appointments are made of high quality and meet the standard required
  • To consistently achieve daily, weekly and monthly targets
  • To encourage team motivation and play an active role in achieving team targets
  • Highlight opportunities for business development and research
  • Capture and record information of prospects using websites, cold calling and any other appropriate methods
  • To ensure CRM is updated accurately

Qualifications and Skills

  • Excellent written verbal and communication skills
  • Have a positive and tenacious attitude
  • Strong commercial awareness
  • Be able to actively listen
  • Proactive and self-motivated
  • Good IT Skills (Excel, Word, PowerPoint)
  • First-rate interpersonal skills

Benefits

Trident provides a diverse and fun environment where our people can learn, develop and express themselves.
Our Company staff day out is legendary as are our two Xmas parties. Trident genuinely cares about the well-being of our staff and strive to create a positive and fun environment for all.

For more information please contact careers careers@tridentutilities.co.uk

Account Manager - Energy Procurement Team

The Role

This role involves building relationships and providing delivery of services to large multi-commodity corporate clients in the UK by providing high-quality service and reporting thereof, resulting in a high level of client retention, together with increasing the average revenue per client through cross-selling of Trident Utilities Ltd’s full product range.

  • Meeting KPI’s, retention, revenue, up-selling, and client issues
  • Responsible to interface directly with large, sometimes multi-site, clients at board room level
  • Responsible to liaise directly with utility suppliers on behalf of Trident clients
  • Co-ordinate multi-commodity, corporate clients implementation and ongoing requirements
  • Co-ordinate and deliver strategic interaction and required reporting for multi-commodity corporate clients
  • Responsible for negotiation and implementation of clients’ annual energy contracts, both flexible and fixed price

Internal responsibilities include

  • Support other teams/divisions in contact/visiting Clients such as Technical Team (surveys) and Sales
  • Ability to articulate client requirement for functional team delivery and resolution
  • Responsible for quality level of service to clients

Person Specification

  • Experience at dealing with client requirements
  • Charismatic, energetic and reassuring with presence
  • Ideally with either consultancy or in house supplier experience
  • Exemplary communication skills at all levels of businesses – verbal and written, both internally and externally
  • Commercial, risk management and negotiation skills
  • Energy market knowledge
  • Problem ownership skills
  • Entrepreneurial
  • Willingness to travel

For more information please contact s.campbell@tridentutilities.co.uk

What our clients think

We’ve been incredibly impressed with the service from Trident. We’ve had an on-going issue with a shipper-less gas supply, dating back 8 years. Suzanne not only got the gas supply registered within months but also negotiated a saving in excess of £80k with the gas supplier to waiver gas consumed in that time. They have far surpassed our expectations with their efficiency, effectiveness and positive can-do attitude and we’d have no hesitation in recommending Trident’s services.

Sandra Paradise - Service Charge Accountant -
Careers

Team Trident

Delivery of our service relies on our closely knit team of industry experts. Each team member has specialised expertise in their field, and our team is structured to ensure close working relationships and sharing of ideas. The result is that we are able to optimise all areas of your utility expenditure, providing you with our fully integrated Trident 360° Service.